FAQs

Payments – Cancellations – Gifts

Payments

Prices vary due to the travel distances.


Which Payment Methods Can I Use?
I accept cash, cheque or bank transfer.
When do I make a payment?
Is there a minimum charge?
Can I Get A Refund?

Cancellations

To cancel an appointment, please contact me at least 48 hours prior to the booked appointment.

Is there a cancellation fee?
What if I'm cancelling an Office Booking?
What if I'm cancelling an Event?
What if I'm cancelling a Pamper Party?
To cancel a Pamper Party, please give us a 48h cancellation notice.Otherwise, we reserve the right to charge the full booking price.

Gift Vouchers

Gift vouchers cannot be redeemed against offers and promotions.


Is there a minimum amount for purchasing a voucher?
Vouchers can be purchased starting from £50.
How long are gift vouchers valid for?
How do you deliver your gift vouchers?
I didn't get my woucher. What should I do?

Special Requirements

It is advised not to have LVL, if you...


are pregnant or breastfeeding
have received chemo treatments in the last 3 months
are currently taking any thyroid medication
have had laser eye surgery in the last 4 months (must wait 4 weeks post-op for medical consent)
have had Blepharoplasty (must wait 6 months post-op for medical consent)

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